Frequently asked questions.

What is FindYourChemical? +

FindYourChemical helps formulators, engineers and technical buyers find chemical materials and identify potential suppliers. Chemical companies can also showcase their products and connect with relevant users. It combines product discovery with sample enquiries, quotation requests and technical industry resources.

How can I find a product for a particular application? +

Start with the product directory or browse by material category. Search using a chemical name, commercial grade, product code or supplier name, and use the available manufacturer and category filters. You can then review the information attached to individual product records.

I cannot find the material or grade I need. What should I do? +

Use the Contact Us page and include the intended application, product type, performance requirements, and any preferred suppliers or grades. Providing precise technical requirements makes it easier to understand your request. An enquiry does not guarantee that a particular product can be sourced.

Can I rely on the product information for formulation decisions? +

Product information is intended to help you identify potential materials. Check grade-specific manufacturer documentation, current specifications, regulatory status, and suitability for your intended application before testing or purchase. Information on the new development site is being verified as part of the migration.

How do I request a sample? +

Open a product page and choose Request a Sample, or use the general Request Sample option if you have not selected a grade. Include your application, product name, required quantity and any relevant specifications. The new website is currently a private development preview, so its forms save test requests only and do not send fulfilment instructions.

Is it free to request a chemical sample? +

The original FindYourChemical FAQ describes sample enquiries as free to submit. Whether an actual sample, testing material, shipping or handling is free is determined by the supplier and the specific request. No live sample programme is operating through this development preview.

Who decides whether a requested sample will be supplied? +

Sample availability and fulfilment are decided by the relevant product supplier. FindYourChemical helps communicate the requirement; submitting a request does not guarantee approval, quantity, timing or delivery.

What if I already requested a sample but have not received it? +

For an enquiry made through the existing live website, contact the FindYourChemical team and share the product, supplier, contact email, request date and any confirmation reference. The development preview does not process or track live sample deliveries.

Can I ask for pricing or a quotation? +

The individual product preview includes a separate Request a Quote form. A useful quotation enquiry specifies the material grade, intended application, approximate quantity, destination and commercial requirements. Quotations and supplier notifications are not active through the development forms.

How can our company list a chemical product? +

Use List Your Product and include your company name, product identification, supplier details, properties and applications. In this preview, the submission is stored for testing and does not publish a product automatically. Any production listing will require a review process.

Can distributors as well as manufacturers submit products? +

Yes. The existing platform is intended for chemical producers, suppliers and distributors. Be clear about your relationship to each product and ensure that its technical claims and manufacturer identity can be verified.

Are catalog listings or marketing services charged? +

The original website FAQ describes basic listing opportunities alongside optional paid promotional services. Exact eligibility, scope and current commercial terms should be confirmed directly with the FindYourChemical team before committing to a service.

What supplier promotion services are offered? +

The existing platform describes options such as brand promotion, product launches, lead-generation programmes, market-development support and webinars. Use Contact Us to discuss the intended audience, target markets and type of support you need; service availability and pricing should be confirmed individually.

Do I need a customer account to use FindYourChemical? +

The existing live website supports customer registration and login. During the FindYourChemical 2.0 development period, those links still open the original website. Account migration and separate customer authentication for the replacement platform have not yet been activated.

Where can I find industry webinars and technical training? +

FindYourChemical connects visitors with industry technology resources, while the OnlyTRAININGS website offers specialised technical training. Use the OnlyTRAININGS link for its current courses and sessions. Event availability and registration fees vary by programme.

How can I contact the FindYourChemical team? +

Visit Contact Us and choose the topic that best matches your question. You can also contact the existing business at hello@findyourchemical.com. For urgent live enquiries, use the email address rather than the development preview form, which is only for testing.